Southern Bella Boarding LLC Policies

 All dogs must have current vaccinations against Rabies, Distemper, and Bordetella. Vaccination against dog flu is strongly recommended but not required. 

We require that every guest be comfortable and enjoy being in a playgroup. Guests must also play at an appropriate strength/excitement level and be able to read and respond to social cues given by other dogs.

Before any dog is allowed into a playgroup, we perform a thorough evaluation to ensure the dog’s comfort, enjoyment, and appropriateness for group play. Evaluations are performed Monday through Friday (not on weekends).

If a dog appears uncomfortable or is otherwise not able to play in group, we will tell you and will discuss our evaluation findings with you. In many instances, dogs simply may prefer the quiet of home to the stimulation of group play (i.e., not all dogs love group play). If we are not a good fit for for your dog, then we will do our best to suggest other facilities and resources in the community that may be beneficial.   Dogs showing signs of aggression will not be allowed in the facility. 

 All boarding guests should bring their own food from home. For dry food, each meal should be separated into its own individual Ziploc bag with the guest’s name on it.  Wet food may be left in its original container.

If your dog is on prescription medications, please bring the medications in their original bottle with the name and dosage visible. Do not bag medications with meals. There is no charge to administer medication. 

We do not accept any bowls, utensils, measuring cups, or other kitchen items.

We do not accept any toys, hard chews, or bones, as they can become a choking hazard.

 While we wish we could provide for all dogs, we acknowledge there are instances where other providers are better suited to care for a pet. In particular, we find that dogs who are seniors or who have sensitive medical issues are better cared for by other community providers. Should we feel that another facility is better suited for your pet, we will tell you and will do our best to provide local recommendations. 

Dogs’ comfort levels and behaviors change over time, and dogs are sensitive to their environment. To ensure your dog continues to feel we are its “home away from home,” we recommend attending regular daycare sessions.

If a dog has not visited us for more than 3 months, they will be re-evaluated prior to entering a playgroup.  In this circumstance, advanced scheduling may be required, so please call us ahead of time.

 To ensure their comfort, dogs that have not stayed with us previously or that have not stayed with us for a while may be required to attend daycare sessions before an extended stay will be approved. If this applies, we will let you know at the time of booking.